Manchester usability testing & UX research Watch real users. Find the friction. Make better decisions.

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Book a scoping call See inside the lab

Participant testing a mobile site on the phone rig in the lab

Why test in person?

Why usability testing? Does this
sound like you?

A researcher talking with a participant in the lab

Users are dropping off, but you don’t know why.
The team has opinions, but no evidence.
You’re about to launch and need confidence.

Sound familiar? That’s exactly what usability testing is for.

See how it works

Scoping

We work out what needs testing

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- Research questions agreed
- Tasks and scenarios written
- A clear plan and timeline
Recruitment

We find the right people

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- Screener written with you
- Participants vetted and booked
- Back-ups on standby
Logistics

We organise everything else

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- Sessions scheduled
- Consent and incentives handled
- A pilot session before the real thing
Sessions

You watch real users

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- Expert moderation
- Live observation
- Gaze replay interviews
Outcomes

You leave with clear next steps

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- A playback session with your team
- Every issue rated by severity
- Heatmaps and highlight clips
That’s the whole study, handled.

Tell us what you need to learn and we’ll put a plan together.
Book a scoping call

Job roles
Behaviours
Locations
Context of use

Tell us who you need

Portrait of a participant — Amina First time buyer Manchester

5 participants
Research planning
Tobii eye tracking
Live observation
Participant recruitment
Expert moderation
Session recordings
Findings report

Book a scoping call

Running your own research?

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Ask about lab hire

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Explore the lab